Retirement is a one-way passage from accumulation to distribution. The advisor who was right for saving is not automatically right for spending. Here is how to tell before you commit.
A financial advisor fits your retirement when they are a fiduciary at all times and will say so in writing, are paid in a way you can explain in one sentence, work primarily with people in or near retirement, deliver a written plan that coordinates income, taxes, Social Security, healthcare and estate, and will personally be the one servicing that plan in five years.
Longevity, withdrawal order, healthcare and long-term care costs, and Social Security timing are decisions that are largely permanent once made.
While you were working, a mismatch with an advisor was recoverable. Contributions kept arriving, time smoothed over mistakes, and switching firms cost little. In retirement the direction reverses. Money is leaving rather than arriving, a poor withdrawal sequence compounds, and a missed Roth conversion window or a claiming election cannot be taken back.
You are also about to hand decades of accumulated savings to someone you may have met once. That deserves the same rigor as any other major decision. The right advisor coordinates income, tax, Social Security, insurance and estate into a single written plan and stays with that plan as your circumstances change. The eight steps below are how to find out whether the person across the table can do that.
Work through them before you sign anything. Each one closes off a way that the relationship goes wrong later.
Before evaluating anyone, take soundings of your own situation. Current income and how it changes at retirement, assets and liabilities, how you would react to a market decline, and specific concerns such as long-term care, legacy or an old employer plan. A household with one 401(k) and Social Security needs different expertise than one coordinating rental income and a family business. Timing matters too: in your 50s and 60s the questions shift from how to save to whether you can stop, when to file, and how much you can draw without outliving the money.
Anyone can use the title financial advisor. What matters is the standard of conduct behind it. An investment adviser representative of a registered investment adviser owes clients a fiduciary duty of care and loyalty across the whole relationship. A securities representative is held to Regulation Best Interest, which requires acting in the retail customer's best interest at the time each recommendation is made. Both require disclosure of conflicts; the scope differs. Fee-only describes how an adviser is paid and reduces structural conflicts, but it is not the same thing as fiduciary duty. Ask one question: are you a fiduciary at all times, and will you confirm that in writing?
The first meeting is an interview. Ask how long they have worked with pre-retirees and retirees and what share of their clients are in that stage. Ask how they handle Social Security timing, required minimum distributions and Roth conversions, whether they deliver a written plan or only manage investments, how they coordinate with your CPA and attorney, what they do during a market decline, and when they would recommend against a 401(k) rollover. Then ask who will manage the relationship day to day, how often you will meet, and how changes are communicated. If the person building the plan is not the person who will service it, that matters.
The SEC's Investment Adviser Public Disclosure database at adviserinfo.sec.gov is free and holds registration documents, Form ADV filings and disciplinary history for investment advisers. FINRA BrokerCheck covers securities representatives; many advisers appear in both. Get the person's full name and CRD number, search both databases, and read the firm's Form ADV Part 2A end to end. It describes services, fees, conflicts and disciplinary history in the firm's own words. Professional designations do not appear on regulatory databases, so verify any claimed credential directly with the issuing body.
Advisers are paid as a percentage of assets managed, by flat fee, by the hour, or by retainer, and some also receive commissions from products they sell. A fee-only adviser receives compensation only from clients, which removes the incentive to recommend a product for the payment attached to it. Whatever the model, ask for a written breakdown of total cost: the advisory fee, the internal expenses of the investments, and any custody or platform charges. You should be able to state your all-in cost as a single number, and it should match the fee schedule in Form ADV Part 2A.
You will be sharing personal financial detail with this person for years. Notice whether they listen, whether they explain things in language you understand, and how quickly they respond. Decide what cadence you want, detailed annual reviews or brief check-ins, and whether you prefer to meet in person, by phone or by video. A first meeting that feels rushed, evasive or needlessly technical is information. Take notes, compare candidates, and do not decide in the room. A good adviser will respect a deliberate process.
Promises of a specific return, or of return without risk. Pressure to decide on the spot. Evasive answers about fiduciary status or how they are paid. Reluctance to provide Form ADV. Proprietary products presented without alternatives. A 401(k) rollover recommended without a clear explanation of why it serves you. Frequent firm changes or a pattern of customer complaints with the same theme. Free-meal investment seminars aimed at people over 50 are often built to sell a specific product. A regulatory bar, suspension or fraud conviction is a reason to walk away.
Compare candidates across the same criteria: fiduciary status, compensation, retirement expertise, communication and disciplinary history. Ask to see what a written plan looks like before you commit. Get the agreement in writing, including the services provided, the fee schedule and how often you will meet. An adviser worth hiring will welcome the scrutiny.
They are often used interchangeably. They are not interchangeable, and the differences decide what you can expect.
| Term | What it governs | What to ask |
|---|---|---|
| Fiduciary duty | Conduct. An investment adviser must act in the client's best interest across the whole relationship, with duties of care and loyalty and full disclosure of conflicts | Are you a fiduciary at all times, and will you confirm it in writing? |
| Regulation Best Interest | Conduct. A securities representative must act in the retail customer's best interest at the time of each recommendation, disclose conflicts and mitigate certain incentives | Does your obligation apply between recommendations, or only when one is made? |
| Fee-only | Compensation. The adviser is paid only by the client and receives no commissions from products | Do you or your firm receive any compensation from anyone other than me? |
| Fee-based | Compensation. The adviser charges fees and may also earn commissions on products sold | Which recommendations pay you something beyond my fee, and how is that disclosed? |
KBR is an independent, fee-only registered investment adviser. That is a compensation model and a legal standard, and it is why Bernie Ross is comfortable being evaluated against every step above. It is also why he personally manages every client relationship, so the person you meet on day one is the person who builds your plan, handles the rollover, and answers the phone when circumstances change. KBR serves pre-retirees and retirees across southern New Hampshire and northeastern Massachusetts, in person from Londonderry or by video. See how the planning process works and Disclosures for registration details and the current Form ADV.
Ask directly whether they are a fiduciary at all times, and ask for that confirmation in writing. Then verify the firm's registration on the SEC's Investment Adviser Public Disclosure site and check FINRA BrokerCheck if the person is also a securities representative. Read Form ADV Part 2A, which describes the firm's standard of conduct, fees and conflicts of interest in the firm's own words.
Advisers charge in several ways: a percentage of assets they manage, a flat fee for a plan, an hourly rate, or an ongoing retainer. The right question is total cost, which includes the advisory fee plus the internal expenses of the investments used and any custody or platform charges. Ask for it in writing as a single number, and compare it with the fee schedule in the firm's Form ADV Part 2A.
Registration and disciplinary history matter more than any letters after a name, because they are verifiable and enforceable. Beyond that, credentials such as the CFP® mark indicate formal planning education and a fiduciary obligation when giving financial advice, and retirement-focused designations indicate training in income distribution. Verify any credential directly with the organization that issues it, since regulators do not track designations.
Promises of specific returns or returns with no risk, pressure to decide on the spot, evasive answers about fiduciary status or compensation, reluctance to provide Form ADV, and recommending a 401(k) rollover without explaining why it serves your interests. Frequent firm changes and a pattern of customer complaints deserve a direct question.
Ask how much of their work is with people in or near retirement, how they approach Social Security timing and withdrawal order, whether they deliver a written plan or only manage investments, how they handle a market decline, how often you will meet, and who will actually manage your relationship day to day. Specific answers signal specific experience.
The six components a complete plan covers, and what one advisor coordinating them means.
Independent and fee-only, in financial services since 1997. One advisor, one household at a time.
Four steps in order, before anything is recommended.
Bernie Ross is the founder of KBR Retirement & Investment Solutions, LLC, an independent, fee-only registered investment adviser in Londonderry, New Hampshire. He has worked in financial services since 1997 and personally builds and services every client plan. Read more about Bernie.
This article is general information and is not personalized investment, tax or legal advice. It does not consider your individual circumstances. Consult your CPA or attorney on tax and legal matters. Advisory services are offered through KBR Retirement & Investment Solutions, LLC, a registered investment adviser. Registration does not imply a certain level of skill or training. See Disclosures.
Come in with your statements and your questions. The first conversation costs nothing and commits you to nothing.